As you may be aware, rail passengers are experiencing delays across parts of the Wales and Borders network today as essential safety checks to rail infrastructure and trains are carried out.
The majority of long-distance Arriva Trains Wales services operating in North Wales, West Wales and the Marches were suspended this morning as a result of these checks, which were implemented when inspections of the fleet identified some damage to wheels on particular trains.
Network Rail and Arriva Trains Wales have assured me that staff are working tirelessly in very challenging weather conditions to establish the cause of the damage. A significant amount of track has already been inspected between North and South Wales, and they plan to continue with these inspections until they have established the root cause.
Additionally, in line with the rest of the GB rail network, with worsening weather conditions expected over the next few days, Network Rail are planning to significantly alter timetables in order to improve the resilience of services during the bad weather. This will mean reduced frequency on a number of routes, including the Valley Lines network. See below for summary of planned changes to Arriva Trains Wales services.
Network Rail and Arriva Trains Wales are advising all passengers to check before travel via www.arrivatrains.wales/check where you will be able to view updated timetables as soon as they are available.
Arriva Trains Wales will also be making it as easy as possible for customers to claim compensation if their journey has been affected today or will be affected in the coming days. Passengers can submit compensation claims via www.arrivatrains.wales/claim.
If you have any questions, please do not hesitate to get in touch with me using firstname.lastname@example.org and I can contact Network Rail/Arriva Trains Wales on your behalf.